Terms of Service

01The agreement

These Terms are a binding agreement between you or the organization you represent and Silvia, Inc. By creating an account, accepting an invitation or using the Service, you agree to them.

02The Service

Silvia works across email, calendar, meetings, knowledge and automations to prepare work and stage verified actions for your approval.

03Accounts & eligibility

You must be at least 18 and able to form a binding contract. You are responsible for account accuracy, credentials and activity under your account.

04Acceptable use

Use the Service responsibly.

• Do not break the law, infringe rights or send deceptive content.
• Do not upload malware, probe security or disrupt the Service.
• Do not reverse-engineer, resell or copy the Service except where permitted.
• Do not use the assistant for consequential decisions about people without human oversight.

05The assistant & your approval

Silvia sells verified actions, not infinite automation.

• Nothing is sent or changed without explicit approval unless you enable an automation rule.
• AI can be wrong; review generated drafts before relying on them.
• The Service records sources and approvals for verification.

06Plans & billing

Paid plans are billed per organization monthly or annually, in advance. Subscriptions renew automatically unless cancelled.

• Fees are exclusive of taxes.
• You can cancel anytime from your account.
• Trials convert to paid plans unless cancelled beforehand.
• Pricing changes are notified before renewal.

07Your data & ownership

You retain all rights to Customer Data. Silvia receives a limited license to process it solely to provide, secure and support the Service. We do not use Customer Data to train shared or foundation models.

08Intellectual property

The Service, software, models, design and Silvia brand belong to Silvia. Outputs prepared from your Customer Data belong to you.

09Third-party integrations

The Service connects to tools you authorize. Your use of those services is governed by their terms, and you can disconnect any integration anytime.

10Warranties & disclaimers

Except as expressly stated, the Service is provided as is and we do not warrant that AI output will be accurate or uninterrupted.

11Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages. Silvia's total liability is limited to amounts paid in the twelve months before the claim.

12Term & termination

These Terms apply while you use the Service. Either side may terminate according to these Terms, and survival provisions continue where appropriate.

13Changes & governing law

We may update these Terms as the Service and law evolve. They are governed by California law unless mandatory local law provides otherwise.

14Contact us

Questions about these Terms? Contact legal@silvia.ai.